Return Policy

Effective August 2026

At Nice Try, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help. Please review our return policy below.

Return Window

Customers may return eligible items within 30 days from the date of purchase. Items returned after 30 days will not be accepted.

Eligible Items

To be eligible for return, items must meet the following conditions:

●      Unopened and unused in original condition

●      In original packaging with all tags attached

●      Damaged items may be returned regardless of condition

Non-Returnable Items

The following items cannot be returned:

●      Clearance or sale items

●      Customized or personalized products

●      Digital goods and downloads

How to Initiate a Return

To start a return, please contact our customer service team at k@nicetrychi.com or through our website. We will provide you with return shipping instructions and a return address. Please include your order number and reason for return with all correspondence.

Refunds

Once your return is received and inspected, we will process your refund to your original payment method. Refunds typically appear in your account within 5-10 business days, though your financial institution may take additional time to complete the transaction.

Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a damaged product. We recommend using tracked shipping to ensure your package arrives safely.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will work with you to resolve the issue, which may include a full refund or replacement at no additional cost.

Questions?

If you have any questions about our return policy, please reach out to our customer service team at k@nicetrychi.com. We are here to help.